• 1. How does Cash on Delivery (COD) work?

    • No Upfront Payment: You don’t need to enter any credit card or online payment details.

    • Pay Upon Arrival: Simply pay the courier in cash when your package is delivered to your doorstep.

    • Inspect & Pay: Check your package upon arrival and complete the payment directly to the courier.

    2. What should I prepare before delivery?

    • Prepare Cash: Please make sure to prepare the exact order amount in cash before the courier arrives.

    • Keep Phone Active: Keep your phone available! The courier driver will call or text you prior to delivery to confirm your presence.

    • Check Address: Double-check that your delivery address and contact number are accurate during checkout to ensure smooth delivery.

    3. How long does shipping take?

    • Standard EU Delivery: 2–9 business days from our European hubs.

    • Order Processing: Orders are verified and dispatched within 24–48 hours.

    • Delivery Confirmation: You will receive a tracking link via email/SMS as soon as your order is on its way.

    4. Can I refuse or cancel a COD order?

    • Free Cancellation: You can request to cancel your order before it gets dispatched.

    • Delivery Acceptance: Please only place an order if you intend to accept it. Refusing package delivery without valid reasons causes severe logistics costs. Repeated refusals may lead to your phone/address being blacklisted for future orders.

    5. What if there is an issue with my product after delivery?

    • 30-Day Warranty: We offer a worry-free warranty and exchange policy.

    • Contact Customer Support: If you receive a defective or wrong item, keep your delivery receipt and reach out to us immediately:


    📩 Email: [service10@kamryvape.com]
    💬 Live Chat: [Available on our website]
    ☎ Whatsapp: [+86 13247710963]

We appreciate your patience and understanding! 🚚✨